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What our clients think about Topparcel

Latest reviews

Will definitely use again as it was painless. Great service. I had a large parcel, within ten days it was in Moscow.

Ganine Vladislav

Очень хорошая команда. Спасибо всем. На любой вопрос быстро реагируют. Всем советую эту компанию.

Prib Tatiana

Thank you!

Ellanskaya Olga

Thank you!

Ellanskaya Olga

Absolute brilliance parcels arrive with in the setb time limits, and always everything is as it was packed i. would recommend Top Parcel to anyone

Iain Jones

Отлично! Из Испании в Краснодар за 4 недели

Pavlova Elena

In general it's very simple and easy, I saved my time, thanks to the team.


The currier didn’t arrive during 13 and 14 of December, I brought it to collecting point in Tabaccheria by myself!

Lidia Zhurko

Courier didn't arrived. I brought my parcel to pick up point.

Zhurko Lidiia

very kind and professional team, thank you


The best ever!


Absolutely fantastic always easy and the parcles also allow in the correct time

Iain Jones

grazie per lavoro

Petrochenkova Svetlana

That is amazing


Amazing service

Solonina Nikolay

Amazing service

Solonina Nikolay

Amazing service

Solonina Nikolay

I am very happy with performance of Topparcel. In time, very clear where is my parcel in transit, I can ship my gifts to any country, many thanks to the team!

Jolliffe Elena

3 weeks. Parcel still at their warehouse.

Oivind Lunde

Was delivered on time. Thanks!


Very helpful service of delivery to Moscow from GB. Will use again if I have to.

Kashina Yulia

Thanks a lot! Everything is always professional, all my parcels arrive in Russia. Thanks again for your work!

Hughes Elena

Thank you very much for your work! I sent several packages, everything is fine. May all orders from all people arrive on time and as intended. Thank you!

Hughes Elena

Genial! Todo muy rápido y sencillo. Seguiré enviando los paquetes. Gracias!


Paid for the premium service for 7-14 days private courier delivery, but my package got lost and no updates have been shared since 1 August

Korotaeva Katya

this is my first experience
service on the Phone was helpful and reassuring
on the day my parcel should be picked up i did not receive any information about time slots
UPS driver arrived conviniently early in the morning but he did good job of finding me because the had office did not provided him with my house number just the street name
so far it goes according to the plan

kuat ella

Great service! Parcel sent to Russia, delivered within a week!!!!! Amazing

Ballard Katherine

Dear team,
I have made 4 orders by your shipping service. The first one went well that is why I decided to stay with you and made 3 more. First that it took the second box (CJ224971986RU) get longer, but most important is that I was sending it with delivery till door and the package was delivered to the postal office!!! And the recipient had to take it herself. I need to make sure that the rest 2 boxes will be delivered in time and till the door. And I demand a refund for this inconvenience for my client. I paid 62 euros for delivery till door and I just refunded half to my client for this inconvenience from your side. So I need 31 euros of refund for your mistake. Please, check another 2 orders that have to be delivered till door:
Waiting for your soonest comments, Liudmila.

Pak Liudmila

great service


excellent! thanks

Jolliffe Elena

great job, thanks

Jolliffe Elena

нет опыта

tereshina nataliya

We promptly sent the parcel, unlike many companies. Thank you very much. I am very
satisfied, I recommend it.


I booked delivery with mistake in delivery address. Cannot cancel or change address. Not clear what I can do. My Id 45603. I am very unhappy

Jolliffe Elena

Special thanks to Starhus srl Top Parcel point Rimini - fast, efficient and professional!

Kotov Alexey

Good evening, could you please help me. I do not have printer and can not print my documents for the parcel. Tracking number- 3216443672, parcel ID- 44228. Could you please print it in the branch? Tomorrow the courier will come in my apartment in the Montescudaio city(Italy), but I do not know what to do without printer. Could you please help

Podorvanova Larysa

My experience was great with Topparcel! I sent important documents from Italy to my daughter who lives in Russia. She got the parcel delivered at her house in Ekaterinburgh only after 10 days.

colturato nicoletta

Thank you so much! I sent a second parcel with this company to St. Petersburg. The first one arrived in two weeks. I'm just happy that I found this company. Now is a very difficult time and for me this company is the only way to send a gift to my family. The service is great, I can always see where my package is.

Hughes Elena

Amazing collected from UK and delivered USA in less than 3 days . Recommend 100% TOPPARCEL thankyou for easy site online ,prompt collection and quick delivery,also easy tracking with plenty of updating emails . Great job .

Page Heather

Я отправляла документ из Франции в Россию компанией СДЕК через этот сайт. Кроме того, что это сейчас практически единственный вариант, как можно отправить документы в Россию, это было четко, быстро и не дорого. Отличный сервис. Буду пользоваться снова и снова

Fetisova Alexandra

Servizio eccellente, ci sono voluti meno di un paio di minuti per l'invio. Grazie.


Excelente servicio. Envié un paquete a Rusia y el paquete llegó de manera segura en solo unas pocas semanas. Volvería a utilizar esta empresa. Muchas gracias


This first experience was made in a very particular situation, and I must say that you were the saviour. Interlocutors attentive and caring despite the language barrier. Thank you for continuing your work in the worst difficulties and remaining so pleasant

Jean-Luc Dupouy

all good, very quick delivery, thanks


The online service is great! It took 2 weeks for my parcel to arrive from Italy to Moscow. Highly recommend

Koloskov Elena

Часто отправляю посылки вместе с TopParcel! Приятно радует, что все отслеживается и приходит в заявленные сроки, менеджеры быстро реагируют на вопросы.

Kondratyuk Yuliya

Thanks for the quality service, very user-friendly website and good support.


It took several attempts for the parcel to be picked up from home for whatever reason. The customer service was super nice and helpful though, and resolved it in reasonable time. Once the parcel was picked up, everything worked well. It took roughly 2.5 weeks for the parcel to be delivered from Italy to Russia.


All my parcels are going very fast to destination country, easy to check the tracking information and good communication team. Thank you

Stash Ruslan

Very happy sending parcel with your delivery service. Thank you