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What our clients think about Topparcel

Latest reviews

this is my first experience
service on the Phone was helpful and reassuring
on the day my parcel should be picked up i did not receive any information about time slots
UPS driver arrived conviniently early in the morning but he did good job of finding me because the had office did not provided him with my house number just the street name
so far it goes according to the plan

kuat ella

Great service! Parcel sent to Russia, delivered within a week!!!!! Amazing

Ballard Katherine

Dear team,
I have made 4 orders by your shipping service. The first one went well that is why I decided to stay with you and made 3 more. First that it took the second box (CJ224971986RU) get longer, but most important is that I was sending it with delivery till door and the package was delivered to the postal office!!! And the recipient had to take it herself. I need to make sure that the rest 2 boxes will be delivered in time and till the door. And I demand a refund for this inconvenience for my client. I paid 62 euros for delivery till door and I just refunded half to my client for this inconvenience from your side. So I need 31 euros of refund for your mistake. Please, check another 2 orders that have to be delivered till door:
CJ224972099RU
CJ224973094RU
Waiting for your soonest comments, Liudmila.

Pak Liudmila

great service

Ola

excellent! thanks

Jolliffe Elena

great job, thanks

Jolliffe Elena

нет опыта

tereshina nataliya
WS32315528

We promptly sent the parcel, unlike many companies. Thank you very much. I am very
satisfied, I recommend it.

Shamil

I booked delivery with mistake in delivery address. Cannot cancel or change address. Not clear what I can do. My Id 45603. I am very unhappy

Jolliffe Elena

Special thanks to Starhus srl Top Parcel point Rimini - fast, efficient and professional!

Kotov Alexey

Good evening, could you please help me. I do not have printer and can not print my documents for the parcel. Tracking number- 3216443672, parcel ID- 44228. Could you please print it in the branch? Tomorrow the courier will come in my apartment in the Montescudaio city(Italy), but I do not know what to do without printer. Could you please help

Podorvanova Larysa

My experience was great with Topparcel! I sent important documents from Italy to my daughter who lives in Russia. She got the parcel delivered at her house in Ekaterinburgh only after 10 days.

colturato nicoletta

Thank you so much! I sent a second parcel with this company to St. Petersburg. The first one arrived in two weeks. I'm just happy that I found this company. Now is a very difficult time and for me this company is the only way to send a gift to my family. The service is great, I can always see where my package is.

Hughes Elena

Amazing collected from UK and delivered USA in less than 3 days . Recommend 100% TOPPARCEL thankyou for easy site online ,prompt collection and quick delivery,also easy tracking with plenty of updating emails . Great job .

Page Heather

Я отправляла документ из Франции в Россию компанией СДЕК через этот сайт. Кроме того, что это сейчас практически единственный вариант, как можно отправить документы в Россию, это было четко, быстро и не дорого. Отличный сервис. Буду пользоваться снова и снова

Fetisova Alexandra

Servizio eccellente, ci sono voluti meno di un paio di minuti per l'invio. Grazie.

Daria

Excelente servicio. Envié un paquete a Rusia y el paquete llegó de manera segura en solo unas pocas semanas. Volvería a utilizar esta empresa. Muchas gracias

Nadezda

This first experience was made in a very particular situation, and I must say that you were the saviour. Interlocutors attentive and caring despite the language barrier. Thank you for continuing your work in the worst difficulties and remaining so pleasant

Jean-Luc Dupouy

all good, very quick delivery, thanks

Elena

The online service is great! It took 2 weeks for my parcel to arrive from Italy to Moscow. Highly recommend

Koloskov Elena

Часто отправляю посылки вместе с TopParcel! Приятно радует, что все отслеживается и приходит в заявленные сроки, менеджеры быстро реагируют на вопросы.

Kondratyuk Yuliya

Thanks for the quality service, very user-friendly website and good support.

Roman

It took several attempts for the parcel to be picked up from home for whatever reason. The customer service was super nice and helpful though, and resolved it in reasonable time. Once the parcel was picked up, everything worked well. It took roughly 2.5 weeks for the parcel to be delivered from Italy to Russia.

Ilya

All my parcels are going very fast to destination country, easy to check the tracking information and good communication team. Thank you

Stash Ruslan

Very happy sending parcel with your delivery service. Thank you

STARHUS SRL

Thank you very much, guys. You're done a great job, I'm very happy with your service.

abushkevich valentina

My parcel journey was a nearly one month, but I understand it was the busiest period for delivery companies. All good, thank you!

Spitsyna Elena

I received the parcel, thank you! I have a good experience with this courier company.

wierzbicka farida

Shipped on 26 November and delivered on 5 of December in Moscow. Secure and Speedy service. Hope to deal again.

Maximov Ivan

Great service and fast delivery!

BP Post

Fast and cheap shipping. Very glad I found you, Thank you.

Evseev Ilya

Thanks to Topparcel, we have a huge market for our products, daily shipping and quick delivery. Thanks

Shopogolic ltd

It takes about 2-2,5 weeks for your parcel to be delivered either to Ukraine or Russia..
Used their service many times. It's not speedy but cheaper than others logistic companies prices and last but not least it's trustful service - I never had anything lost or damaged

Salimov Eduard

Впервые воспользовалась услугами и пока на первичном этапе все прошло гладко, надеюсь и последняя фаза пройдёт так же

Olga Batova

Vse dostavleno, spasibo) Budem polzovatsya regularno!

Evgeny Kokoshin

В этот раз оставлю отзыв на русском языке.
Очень часто пользуюсь услугами компании "Topparcel", отправляя посылке как родне, живущей в Украине, так и на неподконтрольной территории Донбасса.
Очень ясное им прозрачное ценообразование, особенно, если пользоваться услугами компании постоянно.
За последние 3-4 года отправил свыше 20 посылок, пользуясь их услугами

Salimov Eduard

Sending regularly parcels with Topparcel to my relatives living in Donetsk and Ukraine mainland. Very fair and transparent service. The management is always working on their business improvement.

Salimov Eduard

Vielen Dank für die beste Lieferlösung von Deutschland nach Russland. Sehr guter Service.

DE SHOP

I sent more than 10 parcels with this company - to Donetsk and Ukraine. So far, there have been no failures. Everything always reached, nothing was lost.

Salimov Eduard

Sent packages to Russia with Topparcel 7 times. Everything was always good, no problems arose. The work is well organized. Somehow at the beginning I had to call, an employee of the company named Maxim answered my questions patiently and kindly, which even pleasantly surprised me. I wish Topparcel every success and prosperity. You are VERY helping us by delivering news from us to our families in Russia. Thank you very much.

Filonova Svetlana

This is the best company for sending parcels to Russia from Britain. Usually everything comes in 2 weeks, very responsive support, great price.

Данил

everything arrived quickly, thanks

Iakovlev Danil

good

viktors

Awesome services, thanks you very much. Very quick and easy

Shopogolic Ltd

Brilliant service, fast response, easy to use...never fail to deliver (or amaze), these guys go literally the extra mile. Great prices PLUS they don't use crappy Hermes to collect, UPS all the way!!!!!!

Deeming Tim

Many thanks to the wonderful Topparcel team! Thank you for your patience answering my many calls when I sent the package the first time. I am very happy with the service! Everything is fast and professional! Here ... I sent it a second time. I hope everything goes the same way.

Yelena Shibaeva

After choose the most expensive delivery to Moscow and the quickest one... after 2 weeks my parcel is still in Germany. I will never use again this company, they are not responsable and serious. It was much better to send the parcel for the same money by DHL........

Natalia Pikariello

20 days and still not delivered in Moscow!

Kevin Pay

Excellent service

York Liliya

Very nice and friendly service. Quick and safe. Will use again. Thanks

FUKSIS KONSTANTINS