Packing guide
Prohibitions or restrictions may apply to your goods, please checklist of prohibited items for full details. It is your responsibility to ensure that the goods you are sending are not prohibited by governmental or customs legislation in the country of delivery.
Ignoring them can lead to delays, accidents or damage to other parcels. If you send an item from the list you will take a risk and will be unable to make a claim of lost or damaged items.
Use new box every time when you send a parcel to make sure your box is strong enough for transit, old boxes have less protection. Wrap each item in the parcel individually in bubble wrap.
Place all items in the rigid cardboard box and seal with parcel packing tape or reinforced carton tape for the best result. Do not send overfilled boxes or envelopes.
Make sure items will not move inside the box during transit, fill empty space with loose fillings, paper or air cushions. Leave minimum 3 cm between item and box edge. All Fragile items place as far as you can from box edges and add some extra loose fillings.
Also, attach to parcel "Fragile" sticker for extra care. If you send some sharp, metal and heavy items please make sure you use good packaging to prevent injury of our staff, couriers or customers
Address information, barcode, telephone number and postcode is in the label and clearly visible. Use document poaches for commercial invoices and labels. Please remove all old labels and barcodes from the parcel.
Print two copies of the label and place one outside and another inside box, just for a case if the outer label gets to fall off. Use strong and new parcel tape and close all parcel edges and corners.
Please measure and weight your parcel exact accurate to avoid mistakes and surcharges. Every single parcel will be checked on weight and dimensions on the sorting hub, so please sure you have put right weight and size on booking. Some of the couriers use volumetric weight and size is essential for shipping.
Remember if your parcel has higher weight or size is stated on booking, you will have to pay the
difference. Otherwise, the parcel may be sent back to you and you can get the charge for collection and delivery back to your address.
Enter parcel details and send!
rapide et fiable !
очень класно ! создается впечатление что в реальном времени я вижу свою посылку! только много очень писем1
It was great amazing experience, the stuff is very open and ready to help ! The place is really cozy and beautiful! I will back soon and already have a lot of recommendations to my friends! Really good service ! Thank you ! Всем искренне рекоменду...
Очень удобный сервис, быстрые отправки и вежливый персонал. А в Милане теперь еще и офис под домом. Что может быть лучше? :)
Muy rapido y comodo. Todo perfecto.
I'm very grateful to your company for helping people from different countries to maintain the relationships with their relatives in Russia at such a difficult time. Your staff is responsible, well-trained and polite. But the business with parc...
Не первый раз отправляю посылку. Спасибо команде. Особенно хочется отметить менеджера Надежда. Всегда поможет, быстро реагирует, очень внимательная. Спасибо Всем.
Awful service, they take money and never collect the parcel and no refund!!!
3 semaines et demie pour une livraison de Paris (France) à Ekaterinburg (Russie)! Top! Tout est arrivé en état parfait ! Merci
Документы из Испании в Россию дошли ровно за 3 недели. Отдала курьеру посылку 14 июля и 4 августа она уже получена .Благодарю!)
Посылка из Италии в Краснодар дошла за 2 недели. Полностью отслеживалась на сайте. Замечательное отношение цена/качество.
I've been the Topparcel service for a year and have found them to be the best parcel delivered within the time stated its always smooth and never any problems
Можно ли изменить фамилию на Демидова. Остальное останется как было.
Всем довольна, по любым вопросам всегда на связи. Всё дошло в целости и сохранности
❤️
Excellent service, I am so glad they are here and I can now send parcels to my sister. They are really very very good! Thank you guys.
Замечательно! По срокам из Испании в регион России в среднем 16-18 дней. Движение посылки отслеживается, на сайте информация обновляется вовремя, дублируясь по электронной почте. Нареканий нет. Первые две посылки шли в России по ЕМС, третья простой п...
The main thing in such companies is the speed and integrity of delivery. You meet these requirements!
everything went fine but a bit longer than expected...
Parfait