Packing guide
Prohibitions or restrictions may apply to your goods, please checklist of prohibited items for full details. It is your responsibility to ensure that the goods you are sending are not prohibited by governmental or customs legislation in the country of delivery.
Ignoring them can lead to delays, accidents or damage to other parcels. If you send an item from the list you will take a risk and will be unable to make a claim of lost or damaged items.
Use new box every time when you send a parcel to make sure your box is strong enough for transit, old boxes have less protection. Wrap each item in the parcel individually in bubble wrap.
Place all items in the rigid cardboard box and seal with parcel packing tape or reinforced carton tape for the best result. Do not send overfilled boxes or envelopes.
Make sure items will not move inside the box during transit, fill empty space with loose fillings, paper or air cushions. Leave minimum 3 cm between item and box edge. All Fragile items place as far as you can from box edges and add some extra loose fillings.
Also, attach to parcel "Fragile" sticker for extra care. If you send some sharp, metal and heavy items please make sure you use good packaging to prevent injury of our staff, couriers or customers
Address information, barcode, telephone number and postcode is in the label and clearly visible. Use document poaches for commercial invoices and labels. Please remove all old labels and barcodes from the parcel.
Print two copies of the label and place one outside and another inside box, just for a case if the outer label gets to fall off. Use strong and new parcel tape and close all parcel edges and corners.
Please measure and weight your parcel exact accurate to avoid mistakes and surcharges. Every single parcel will be checked on weight and dimensions on the sorting hub, so please sure you have put right weight and size on booking. Some of the couriers use volumetric weight and size is essential for shipping.
Remember if your parcel has higher weight or size is stated on booking, you will have to pay the
difference. Otherwise, the parcel may be sent back to you and you can get the charge for collection and delivery back to your address.
Enter parcel details and send!
The best ever!
Absolutely fantastic always easy and the parcles also allow in the correct time
grazie per lavoro
That is amazing
Amazing service
Amazing service
Amazing service
I am very happy with performance of Topparcel. In time, very clear where is my parcel in transit, I can ship my gifts to any country, many thanks to the team!
3 weeks. Parcel still at their warehouse.
Was delivered on time. Thanks!
Very helpful service of delivery to Moscow from GB. Will use again if I have to.
Thanks a lot! Everything is always professional, all my parcels arrive in Russia. Thanks again for your work!
Thank you very much for your work! I sent several packages, everything is fine. May all orders from all people arrive on time and as intended. Thank you!
Genial! Todo muy rápido y sencillo. Seguiré enviando los paquetes. Gracias!
Paid for the premium service for 7-14 days private courier delivery, but my package got lost and no updates have been shared since 1 August
this is my first experience service on the Phone was helpful and reassuring on the day my parcel should be picked up i did not receive any information about time slots UPS driver arrived conviniently early in the morning but he did good job of fin...
Great service! Parcel sent to Russia, delivered within a week!!!!! Amazing
Dear team, I have made 4 orders by your shipping service. The first one went well that is why I decided to stay with you and made 3 more. First that it took the second box (CJ224971986RU) get longer, but most important is that I was sending it with ...
great service
excellent! thanks