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Inviare un pacco dall’Italia: guida completa con Topparcel

Inviare un pacco dall’Italia non è mai stato così facile. Grazie a Topparcel puoi spedire documenti, regali o prodotti in tutto il mondo direttamente da casa tua. Nessuna fila alle poste, nessun modulo complicato: compili tutto online, stampi l’etichetta di spedizione e attendi il corriere.

Che tu debba inviare un pacco negli Stati Uniti, in Australia, in Canada o in altri paesi, con il nostro servizio, la spedizione diventa semplice, veloce e affidabile. Clicca sul menu qui sotto per passare alla sezione che ti interessa.

Come inviare un pacco passo dopo passo

Sending a parcel internationally with Topparcel is designed to be as easy as possible – even if it’s your first time. You don’t need to visit a post office or fill out any forms by hand. Everything is done online, in just a few simple steps.

Step-by-step process:

  • Register or log in to your Topparcel account. Create a free account at topparcel.com to manage your shipments, enter delivery information, and track your parcels.
  • Enter the parcel details. Provide the destination address, parcel size, and weight. Our system will automatically calculate the best shipping options based on your input.
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  • Review the shipping options. Choose the delivery service that suits your needs – whether you want the fastest option or the most economical.
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  • Complete the parcel details. Fill in the sender and recipient details. Add a clear description of the contents, quantity, and value of each item. This step is required for all international shipments.
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  • Pay and download your shipping label. Once you complete your order, you'll receive a PDF shipping label by email and in your Topparcel account.
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  • Print and attach the label to your parcel. Make sure the label is securely attached and fully visible. Remove or cover any old barcodes if using a recycled box.
  • Wait for collection or drop off your parcel. Depending on the courier, the parcel may be collected from your address or you may need to drop it off at a nearby location (we’ll let you know during the booking).

Come imballare correttamente

L’imballaggio è un passaggio fondamentale per garantire che il pacco arrivi integro a destinazione. Un buon imballaggio riduce i rischi di danni durante il trasporto, soprattutto nelle spedizioni internazionali. Perché è importante:

  • Protegge il contenuto da urti e vibrazioni
  • Evita ritardi legati a etichette non leggibili o pacchi danneggiati
  • Può influire sul costo finale della spedizione (peso e volume)

Consigli pratici:

  • Utilizza scatole di cartone rigide, preferibilmente nuove. Evita di usare buste morbide per oggetti fragili.
  • Rimuovi o copri eventuali vecchie etichette o codici a barre presenti sulla scatola.
  • Imballa compattamente: evita spazi vuoti all’interno.
  • Ritaglia la scatola se troppo grande per adattarla meglio al contenuto.
  • Avvolgi con cura gli oggetti fragili (es. bottiglie) in pluriball o protezioni specifiche.
  • Chiudi il pacco con nastro adesivo largo e resistente, sigillando bene anche gli angoli.

Un imballaggio ben fatto non solo protegge il contenuto, ma è anche una forma di rispetto per il destinatario e per gli operatori di trasporto.

Cosa scrivere sul pacco

Molti pensano che sia necessario scrivere a mano l’indirizzo del destinatario o altre informazioni direttamente sul pacco. In realtà, con Topparcel questo passaggio non serve affatto. Tutte le informazioni necessarie vengono inserite online durante la creazione dell’ordine. Una volta completato il modulo sul sito, il sistema genera automaticamente l’etichetta di spedizione con tutti i dati richiesti: indirizzo del mittente, indirizzo del destinatario, codice di tracciamento, e altre informazioni utili alla dogana.

Dopo aver completato l’ordine:

  • Riceverai un’etichetta PDF pronta per la stampa
  • Dovrai solo stamparla e incollarla sul pacco
  • Non è necessario scrivere a mano sopra al pacco
  • Contact phone numbers for both sender and recipient

Perché è importante usare solo l’etichetta generata?

  • Riduce il rischio di errori nella lettura dell’indirizzo
  • Evita confusione per i corrieri e le dogane
  • Garantisce un processo di spedizione più veloce e sicuro

Se sul pacco ci sono vecchie etichette o codici a barre (per esempio se usi una scatola riciclata), assicurati di coprirli completamente o rimuoverli, per evitare che vengano scansionati per errore.

Come compilare la dichiarazione doganale

Ogni spedizione internazionale richiede una dichiarazione doganale. Questo documento informa le autorità doganali del paese di destinazione e di partenza sul contenuto del pacco, il valore e il motivo della spedizione. Con Topparcel, tutto questo si compila direttamente online — in modo semplice e guidato.

Dove si compila?
La dichiarazione doganale deve essere compilata al momento della creazione della spedizione, nel tuo account Topparcel. Non serve stampare e compilare ulteriori moduli — l’intero processo è digitale.

Cosa bisogna indicare nella dichiarazione doganale?

  • Una descrizione chiara e dettagliata di ogni oggetto (non scrivere solo “clothes”, ma ad esempio “men’s cotton t-shirt” o “baby winter jacket”)
  • La quantità esatta per ciascun tipo di oggetto
  • Il valore reale per ogni articolo
  • Scrivi sempre in inglese: è la lingua usata dalle dogane internazionali
  • Evita nomi di brand famosi (meglio “women’s leather shoes” invece di “Prada sandals”)
  • Se hai oggetti simili, puoi raggrupparli (es. “set of 3 men’s t-shirts”)
  • Indica valori realistici: le dogane possono richiedere prove di pagamenti (fatture, screenshot, ecc.)

Cosa sono i dazi doganali e quando si applicano 

Quando invii un pacco verso un Paese al di fuori del territorio italiano, potrebbero essere applicati dazi e tasse doganali nel Paese di destinazione. Si tratta di costi imposti dall’autorità doganale del Paese ricevente, calcolati solitamente in base al valore dichiarato e alla tipologia della merce contenuta nel pacco.

Cosa sono i dazi doganali?  

I dazi doganali (o imposte di importazione) sono tariffe che il destinatario potrebbe dover pagare per sdoganare il pacco. Tali costi variano a seconda del Paese di destinazione e del contenuto della spedizione. Oltre ai dazi, possono essere applicati anche l’IVA, tasse locali o costi di gestione.

Chi paga i dazi doganali?  

Di norma, il pagamento dei dazi doganali spetta al destinatario del pacco, non al mittente. È tuttavia importante informare il destinatario in anticipo per evitare malintesi o ritardi nella consegna.

Quando si applicano i dazi doganali?  

- Se il valore del pacco supera la soglia di esenzione nel Paese di destinazione (es. molti Paesi extra-UE hanno soglie molto basse o nulle)  
- Se il contenuto rientra in una categoria fortemente regolamentata o tassata (es. elettronica, alcolici, cosmetici)  
- Se la dogana ritiene che la spedizione sia destinata a uso commerciale e non personale  

Esempi:  
- Invio di un regalo personale da €25 a un amico negli Stati Uniti: solitamente nessun dazio.  
- Invio di abbigliamento per €150 in Canada: probabile applicazione di dazi e IVA.

Consigli utili:  
- Dichiara sempre il valore reale dell’oggetto – la dogana può richiedere una prova (fattura o screenshot)  
- Non contrassegnare il pacco come “regalo” se non si tratta davvero di un regalo personale  
- Sii trasparente nella dichiarazione – informazioni errate o ingannevoli possono causare multe, ritardi o la restituzione del pacco  

I dazi doganali non sono applicati da Topparcel. Si tratta di costi esterni imposti dalle autorità doganali del Paese di destinazione. 

What You Can and Cannot Ship Abroad

Each country has its own list of restricted and prohibited items. Before sending a parcel from the UK, it’s important to check whether the contents are allowed in the destination country. Shipping forbidden or restricted items can result in delays, fines, or even permanent confiscation of the parcel by customs.

Commonly prohibited items for international shipping:

  • Firearms, replica weapons, and ammunition
  • Explosives and fireworks
  • Toxic, flammable, or infectious substances
  • Items containing gas or petrol (including used lighters)
  • Fire extinguishers
  • Alcohol and tobacco
  • Cash, cheques, bank cards, SIM cards
  • Passports or other official identity documents
  • Prescription drugs or certain over-the-counter medicines
  • Liquids and perishable items (especially by air freight)
  • Plants, soil, or seeds
  • Knives, blades, or melee weapons (e.g. swords, daggers)
  • Human remains or ashes

Tips to avoid issues:

  • Don’t assume that an item allowed in the UK will be accepted abroad
  • Always declare your items honestly and clearly in the customs declaration
  • If an item is potentially restricted, add a note or documentation to help customs understand its purpose or safety

What happens if you send a prohibited item?

  • Your parcel may be returned, delayed, or destroyed by customs
  • You may incur additional costs or lose the value of the shipment

Being informed about shipping restrictions protects both your parcel and your recipient. If you’re in doubt, ask – better safe than sorry.

What Documents Are Required for International Shipping

Sending a parcel abroad from the UK might sound complicated, but with Topparcel the paperwork is minimal – and most of it is generated for you automatically. In the majority of cases, no additional printed documents are needed beyond the shipping label.

Essential details you must provide:

  • Sender’s full details. Your name, UK address, and phone number
  • Recipient’s full details. Name, full delivery address in the destination country, and phone number
  • Customs declaration. A detailed description of each item in the parcel, quantity, and accurate value. Everything's filled online.
  • Purpose of shipment. (e.g. gift, personal use, sale)

In rare cases, customs may request additional documents from the recipient:

  • A purchase invoice or receipt showing the value of the items
  • A statement confirming the contents and that they are for personal use (not for resale)

These situations are uncommon but may happen, especially for:

  • High-value items
  • Electronics
  • Commercial goods
  • Shipments to countries with stricter controls (e.g. Turkey, India, Brazil)

How to Track Your Parcel

Once your parcel has been dispatched, tracking becomes essential for peace of mind. With Topparcel, you receive a tracking number that allows you and your recipient to follow the shipment every step of the way – from the UK to its final destination.

Where to find your tracking number: after completing your order, your unique tracking number will be:

  • Shown in your Topparcel account under “My Orders”
  • Included in your shipping confirmation email
  • Printed on your shipping label

How to use it:

  • Track directly on Topparcel. Visit the Track Shipment section on our website and enter your number for real-time updates.
  • Use international tracking websites. If you want more detail or a second source, services like 17track.net.
  • Share it with the recipient. They can monitor the parcel too, which helps avoid missed deliveries or delays due to unavailable recipients.

Important things to know about parcel tracking:

  • Some delays are normal. Parcels may pause at customs or logistics hubs for several days. This doesn’t mean the parcel is lost or stuck – tracking updates once it clears checkpoints.
  • Status may temporarily freeze. If your tracking hasn’t updated for more than 5 working days, contact Topparcel customer support and we’ll investigate with the courier.

How to Save Money on International Shipping

International delivery from the UK doesn’t have to be expensive. With a few smart choices and a bit of planning, you can significantly reduce your shipping costs — whether you're sending personal items or running a small e-commerce business.

Here are our top strategies to help you cut costs on parcel delivery

1. Optimise Parcel Weight and Dimensions
Courier companies often use volumetric weight (also called dimensional weight) rather than actual weight to calculate shipping fees. This means a large but light parcel could cost more than a small, heavy one.

Volumetric weight formula:

Length × Width × Height (cm) ÷ 5000. This formula this may vary depending on the courier.

Example:
A box measuring 50 × 40 × 60 cm = 120,000 ÷ 5000 = 24 kg
Even if it weighs only 7 kg, you’ll be charged as if it weighs 24 kg.

How to reduce volumetric weight:

  • Use compact packaging
  • Remove unnecessary outer boxes or layers
  • Trim down oversized boxes to better fit contents
  • Fill empty space with lightweight material like paper or air pillows

2. Consolidate Multiple Items into One Shipment
It’s almost always more cost-effective to send one large parcel than multiple smaller ones.
If you’re sending to the same recipient (or shipping your own products abroad), combine everything into one well-packed box.

3. Avoid Overpacking and Redundant Materials
While secure packaging is important, overpacking increases both weight and size.

4. Use the Topparcel Shipping Calculator
Before placing your order, use our free online shipping calculator to simulate your costs.
You can adjust parcel size, destination, or weight in advance to find the most affordable solution.

Remember:

Smart shipping isn’t just about choosing the cheapest option – it’s about balancing cost, speed, and reliability. Topparcel helps you do that by offering flexible shipping choices, transparent pricing, and expert guidance every step of the way.

FAQ – Frequently Asked Questions

We’ve compiled the most common questions to help you send parcels abroad from the UK with full confidence. If you don’t see your question here, feel free to contact our support team.

How much does it cost to send a parcel from the UK abroad?

The cost depends on three main factors:

  • Weight and size of the parcel
  • Destination country
  • Delivery speed

Use the Topparcel price calculator to get an instant and transparent quote before placing your order. No hidden fees – what you see is what you pay.

Where can I send parcels with Topparcel?

We deliver worldwide, including destinations that are not always well-served by traditional couriers. Popular countries include:

  • USA
  • Canada
  • Australia
  • European Union countries
  • Kazakhstan
  • Israel
  • UAE
  • Latin America

Wherever your parcel needs to go, we’ll find the right way to get it there.

Can I send multiple parcels at once?

Yes. If you're a business or just sending several packages to different people, Topparcel allows you to create and manage multiple shipments in one go.

Use the "Import Parcels" tool in your account to upload multiple orders at once using our downloadable Excel template.

Can I send large or bulky items?

Yes – we support heavy or oversized shipments. If your item exceeds standard courier size limits, we’ll suggest the best available option and advise on packaging requirements.

Contact our support team for specific quotes if your parcel weighs over 30 kg.

Is insurance included?

All parcels are covered by basic shipping insurance, which includes reimbursement of shipping costs in the event of a confirmed loss.

If you want to insure the actual value of the contents, you can purchase optional extra cover when placing your order.

Note: Fragile or perishable items may not be eligible for full insurance. Please check before sending.

What should I do if my parcel is delayed or stuck in tracking?

Delays can occur at customs or logistics hubs. If your tracking status hasn’t updated for more than 5 working days, contact Topparcel customer support – we’ll liaise with the courier to get an update.

What if my parcel is damaged or lost?

  • If damaged: Report it immediately upon delivery, take clear photos, and sign with "goods received with damage".
  • If lost: Contact us as soon as possible. We will open an investigation with the courier.

Please note: claims must be made within the courier's allowed timeframe, so don’t delay.

Can I send a parcel marked as a gift to avoid customs duties?

Only mark a parcel as a gift if the items are genuinely a personal, non-commercial gift. Customs authorities may request proof, and false declarations can result in fines or seizure of the parcel.

Still need help?

We’re here for you. Use the chat on topparcel.com, send us an email, or message us directly in your account. We speak your language and guide you through every step.

 
 

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